Central Region

Call No

Config Item

REGION

Call Status

Forwarded To

Description

Organization

Customer

Location

Log Date

Urgency

Priority

Tel

Model

34872

185-0080609

Central

Reassign

Noel Sunga

This unit was issued to Mr. Antonio Lagarejos of Manila Sec, Network and Undergrou nd after it was repaired by Mr. Rezon Sumawang of PERCOM.

Printhead defective.
Created ticket as per advice of Mr

Manila Sec, Network and Underground 1

Antonio Lagarejos

G/F Admin Bldg Lubiran St, Bacood Sta Mesa, Manila

9/26/2011 11:08:53 AM

Medium

Priority 3

4550-717

HP OFFICEJET PRO 8500

35686

185-0065053

Central

Work In Progress

 

PC always hanging

Sub-trans Lines,Cntrl Operations & Maint

Wilfredo Bernardo

2/F Admin Bldg 422 Elisco Road, San Joaquin Pasig City

9/30/2011 3:21:57 PM

Low

Priority 4

8489

LENOVO THINKCEN TER A53

35787

185-0058353

Central

Work In Progress

 

Can't log-in to windows with error message "can't connect to main domain".
Reported by Ms. Jane Paras.

Centrl Met Sec,Alabang Metering Security

Robert Jr Toribio

2/F Manila Design Bldg Lubiran St, Bacood Sta Mesa, Manila

10/3/2011 6:57:08 AM

Low

Priority 4

4550-749

IBM THINKCEN TER A50

35808

185-0066019

Central

For Investigati on

 

PC autoshutdo wn.
note: PC located at Rizal Sector (STORES)

Central DS, Logistics

Almario Ciano

G/F Admin Bldg 422 Elisco Road, San Joaquin Pasig City

10/3/2011 8:07:33 AM

Low

Priority 4

4531-816/741

IBM THINKCEN TER A51

35864

185-0070299

Central

For Investigati on

 

can't log on to windows, PC date and time not updated.
note: can't remote PC, to log in as admin bec. PC not responding to the remote tool, adviced user to shutdown PC then reconnect LAN cable but pr

Testing, Electrical Testing

Gareth Alphonsus Muņiz

2/F STS Bldg 422 Elisco Road, San Joaquin Pasig City

10/3/2011 10:00:17 AM

Low

Priority 4

4534-802

IBM THINKCEN TER A51

35917

185-0078216

Central

For Investigati on

Cantilado, Melody Mcl

PC automatic shutdown
reported by Sir  jerson nzareno
unit is located@ Rizal sector: system base unit.

Central DS-SA, DTLM / SBU

Tristan Jake Dalangin

G/F Admin Bldg 422 Elisco Road, San Joaquin Pasig City

10/3/2011 12:34:28 PM

Medium

Priority 3

4534-863

HP COMPAQ DX7400